Privacy & Cookies Policy
Introduction
Anceps Concrete London respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you interact with our website or use our services as a volumetric concrete supplier.
Types of data we collect
If you contact us directly using a form on this website you will be prompted to provide your name, telephone number and email address. This information allows us to respond to enquiries submitted to us.
Information We Collect
We may collect the following types of personal data:
- Contact information: Name, address, email address, telephone numbers
- Business information: Company details, job title, purchase history
- Website usage data: Information about how you use our website, collected via cookies and similar technologies
- Marketing preferences: Your choices regarding communications from us
How We Use Your Information
We use your personal data to:
- Process and fulfil your orders for concrete and related services
- Communicate with you about your enquiries and purchases
- Improve our products, services and website
- Send you marketing information (with your consent)
- Comply with legal and regulatory obligations
We process your personal data based on contract performance, legitimate interests, legal compliance, or your consent as appropriate.
Data Sharing
We may share your personal data with:
- Our suppliers and subcontractors who help deliver our services
- Professional advisers including lawyers, accountants and insurers
- Regulatory authorities when required by law
- Third-party service providers who help us operate our business
We will not sell your personal data to third parties.
Data Security and Retention
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to employees and third parties who have a business need to know.
We retain your personal data only as long as necessary to fulfil the purposes for which we collected it, including legal, accounting or reporting requirements.
Your Rights
Under data protection law, you have rights including:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Erasure: Request deletion of your data in certain circumstances
- Restriction: Request limited processing of your data
- Objection: Object to processing based on legitimate interests
- Data portability: Request transfer of your data
To exercise these rights, please contact us using the details below. You also have the right to complain to the Information Commissioner’s Office (ICO).
Protection Notice
This site is protected by reCAPTCHA v3, and the Google Privacy Policy and Terms of Service apply.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and help us improve our services. These include:
- Essential cookies: Required for basic website functionality
- Analytical cookies: Help us understand how visitors use our website (e.g., Google Analytics)
- Marketing cookies: Used to track visitors across websites to enable personalised advertising
By using our website, you consent to the usage of data captured through cookies. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Please note that some parts of the website may not function properly if you disable cookies.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. We will post any updates on this page with a revised date.
Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us at:
Anceps Concrete London
53 Knights Road
London
E16 2AT
07809244467